Health For Refugee Claimants In Ontario

Interim Federal Health Plan


There have been reports of refugees who have never seen a dentist and had several dental problems.
Here at Copperhils Family Dentistry, we want to ensure that every patient reaches our clinic with a bright smile.

Free dental services for refugee claimants in Toronto in Newmarket and Aurora
We bring a new smile to refugee families with IFHP insurance in Copperhills Family Dentistry.


Copperhills Family dentistry in Newmarket believes that refugees should be provided with the proper dental care. So we decided to make all refugees less worried about their oral health for refugee claimants’ insurance.
If you are dealing with some tough times keeping up with your oral health, all you need to do is reach our .. Clinic, and we will make sure that you get the proper care and service for your medical needs.

Table of Contents

Dental Services and Health For Refugee claimants in Ontario

convention refugees, protected persons and/or humanitarian cases

If you have claimed refugee status at the airport or inland immigration office, you should have received your refugee claimant identification.

Your refugee claimant ID, or an Acknowledgement of Claims Document, can act as your health coverage. As a refugee claimant, you are covered under the Interim Federal Health Plan, or IFHP provides comprehensive medical coverage such as Doctor and nurse visits, diagnostic and laboratory tests, orthotics, and other medical devices.

IFHP also covers medical and dental services, primary vision care, eye exams and glasses and allied health services, such as physical therapy.
IFHP covers most prescription medications, similar to recipients of social assistance in Ontario.
For these particular services, please first check with IFHP for approval.

Health For Refugee Claimants
Health For Refugee Claimants
Arsham Savadkouhi
arsham savadkouhi
Great service, friendly staff, would use their services again.
Elnaz Safarinia
elnaz safarinia
Always a pleasant experience with knowledgeable and friendly Dentist and staff. Would definitely recommend this dental service.
Amin Mackie
Amin Mackie
Dr. Sartipi is very professional and friendly. He explains every step of the procedure and make you feel comfortable. Staff at Copperhills Family Dentistry is super supportive and nice. Highly recommending this office.
Ak Esk
Ak Esk
Beautiful office. Welcoming Staff, and the most important, Dr. Reza Sartipi is an expert Dentist. Highly recommended.
Navid Milani
Navid Milani
Very clean and professional! Amazing team!!Highly recommend this office
Aryan Shojaeifard
Aryan Shojaeifard
I had a lovely experience at this clinic. Lovely staff and a wonderful service. If you are looking for a high quality dental care , that’s the right place for you.
I just called them for their new office promotion, which is amazing. I appreciate their costumer service, so welcoming they are. They gave me all detailed information, then booked for the first visit. Will update.
Alex R
Alex R
Very nice and professional staff ,my Doctor did an amazing job for me ,office was so clean , Definitely recommended

Where Can You Go For Healthcare Services In Ontario?

  • Firstly, you can visit a family doctor.
    A family doctor is someone you would regularly see for your care
    You can contact your local doctor’s office to find out if they accept new patients.
  • Secondly, You can also go to a walk-in clinic if you don’t have access to a family doctor.
    Walk-in clinic doctors won’t know your medical history and typically see you for urgent problems.
  • Thirdly, you can also see a specialist, for example, a cardiologist.
    However, in Ontario, you cannot go directly to a specialist. You must first go to a family doctor and have them refer you to a specialist.
    Not all clinics accept IFHP, so it is helpful to call the clinic before you go to ensure they get you.
    You must bring your brown paper or the Acknowledgment of Claims document when you go to any clinic, hospital, pharmacy, laboratory, or medical facility. Some clinics might only accept the original brown paper.
    Additionally, If you have an emergency, you can also go to the emergency department of a hospital.
    And lastly, you can also find a family doctor in a community health center.
    They might also offer various services, including primary health care, health promotion, and counselling.
    Your IFHP does not last forever. After your refugee hearing date, you will receive either a positive or negative response.
    If you receive a positive response, you are no longer a claimant, but a convention refugee, a protected person or accepted under humanitarian & compassion grounds.
    This means the Ontario Health insurance plan, or OHIP, now covers you.
    You have 45 days to visit a Service Ontario office to get your Ontario health card.
    Until you receive your health card, your IFHP will remain functional, but do not wait too long.
    If you receive a negative response in your refugee case, your IFHP will still work until the removal date from Canada to your country.
    If your health coverage expires for any other reason, you can apply for a renewal for your health coverage.
    To find more information, please go to
    This website will provide you with additional resources about your health coverage.
    We hope you better understand how to access healthcare services in Ontario.

Accessible Services for Refugee

Do Refugee Claimants Automatically Get Access To Our Hospitals And Doctors?

Canada’s healthcare system is known around the world.
It’s one of the reasons why we have the best life expectancy in the Western Hemisphere, so do refugee claimants automatically get access to our hospitals and doctors?

The short answer is yes, people who come to this country and claim refugee status get health coverage from the federal government; they get more health benefits than you might think.
It’s called the in-term federal health program, similar to what some welfare recipients might get from their provincial health plans. That means access to doctors in hospital care, drug coverage, urgent dental care, money for glasses, homecare counselling and therapy.
They even get medical equipment such as hearing aids and oxygen tanks.
If their refugee claim is accepted, eventually, the provincial government picks up responsibility for their health care just like any other province resident.

However, even if her person’s application is rejected, they still get all those benefits until they leave or are deported, and if they happen to come from a country deemed unsafe such as Iraq or Afghanistan, they can stay in Canada in a kind of limbo; even if their claim has been rejected and those rejected claimants can keep using those benefits for as long as they’re in the country, but these federal benefits don’t go on forever.
The provinces take over, and those provincial plans can vary.
It’s important to note that many refugees need these services because of their circumstances.

They may have gone a long time without primary health care.
Therapy and counselling can be critical when coming from a warzone or a traumatic situation; still, some Canadians think refugee benefits are too generous.
Canada’s former Immigration Minister once called for gold-plated health care that most of us don’t get, so in 2012; the harper government tightened access to the program saving twenty million dollars, and many outraged people, including doctors, held protests.
Eventually, a judge ruled cutting access to the program was cruel and unusual, so the program was restored and then expanded by the Trudeau government in April 2017; so does that mean anyone can come to Canada just because they need health care?

The answer is no.

Even if the health care in their home country is poor, Canadian law says a bad medical system is not the same as cruel and unusual treatment; so while our health care system might attract people to Canada, it can’t be the grounds for a refuge.
She claimed that once refugees are in the country and for as long as they’re here, they usually get access to that system.

Friendly reminder

Our clinic is open for emergencies on Saturdays.

Our clinic stays open late to treat emergencies such as tooth pain, cracked teeth, bleeding gums, tooth extraction, or lost fillings.

Just give us a call

To make an appointment, Please call or book online.


  1. Free Emergency Dental Service for Refugees:
    Emergency examinations are covered no more than once every six months per dental office.
  2. Diagnostic Radiography:
    X-rays are covered with restrictions on number and type.
  3. Restorations:
    Restorations are covered for severely affected teeth only. All repairs must be pre-approved by submitting X-rays. Preapproved fillings on anterior and molar teeth have specific restrictions outlined by Medavie.
  4. Extractions:
    Uncomplicated emergency extractions do not require pre-approval. All complicated extraction codes must be submitted with X-rays for justification.
  5. Emergency Prescriptions:
    Only those needed to treat emergency conditions – there are charges for prescribing emergency medications.
  6. Anesthetics:
    Anaesthetics are covered with restrictions dependent on the age of the patient.
    All anesthetics must be submitted for predetermination.

Dental Services Are Not Covered Under The IFHP

Routine root canal treatments, orthodontics, temporary and permanent prosthetics

    • intravenous sedation and nitrous oxide
    • prophylaxis and fluoride
    • facility fees
    • specialist fees (unless specially approved for oral surgeons and pedodontists)
    • pulpotomies and stainless steel crowns
    • bite-wing X-rays
    • restoration of incipient lesions or those not visible on an X-ray as it is considered routine care
    • scaling and root planing
    • complete or partial dentures and relines